Sunday, August 8, 2010

Marketiva Chat Channels

How do I join a chat channel?
If you wish to see all the discussion groups in Streamster, please click the button located at the top of the [Discussions] window.

Why chat flashes and how to save or clear content?
When channel name flashes, it means there is a new and unseen chat content in that chat channel. If you want to save text from a chat channel, simply click on the button and browse to a location where you want to save a log file. If you want to clear text from a chat channel, simply click on the button and the chat content will be deleted.

How to setup Chinese and Arabic letters?

If you want to see Chinese and Arabic letters in the chat instead or replacement squares, you need to open [Control Panel] and go to the [Regional and Language Options]. Select [Languages] tab and click on [Install files for East-Asian languages].

Are there limitations in chat I should be aware of?
Please note that typing in all uppercase letters, repeating question or exclamation marks is considered yelling in chat and is disruptive to the normal flow of chat. We do not allow chat participants to advertise products or services, or to ridicule services provided by us or other companies. Internet links pointing to external sites are allowed only if they have strictly educational purposes. No personal contact information, including e-mail addresses and instant messaging handles, are allowed to be sent in the chat channels. Anyone cursing or swearing will not be tolerated. All problems and issues will be addressed in a civil manner on our support channel.

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